Personal Information & Protection of Privacy

CHIMO Ethical Statements of the Organization: Mission and Purpose

1. We believe in the human rights of all individuals and families, encompassing the right to income, housing, food, clothing, recreation, transportation, and safety.
2. We believe in full access to justice for all individuals and families.
3. We are opposed to all violence against individuals and families.
4. We believe in the power of learning, and peoples’ desires to develop themselves and their capacities.
5. We work with individuals and families in the context of their realities, helping them make sound choices to pursue their dreams and desires.
6. We believe that crises, if approached openly and with support, can be transformational in peoples’ lives.
7. We promote equal access for all to community resources.
8. We are committed to including all people within our programs.
9. We believe in the capacity and responsibility of all people to act as citizens in the community.
10. We respect the personal privacy, individuality, dignity and worth of all people.

Crisis Services respects and upholds an individual’s right to privacy and to protection of all personal information. CHIMO is committed to ensuring compliance with applicable privacy legislation.

CHIMO takes all necessary steps to protect the personal information under its control relating to donors, clients, Society members, Board members, employees, volunteers and contractors. CHIMO maintains a Privacy Officer who is responsible for agency compliance with this policy.

Purposes for Collection, Use & Disclosure of Personal Information

Personal information may be used:

• To communicate for purposes related to the work of the organization
• To recognize contributions to the work of the organization
• To administer programs and services with volunteers, employees and clients
• To determine eligibility for services
• To understand and assess clients’ ongoing needs and offer services and / or referrals that would best meet those needs
• To comply with legal and regulatory requirements
• To comply with contractual obligations For billing and accounting services
• To administer payroll, benefits and other services to employees

Personal information may also be used for other purposes, subject to CHIMO obtaining prior consent for such use.

CHIMO does not sell, trade or rent information to third parties.

Concerns or Questions Regarding Privacy

Further details regarding CHIMO’s privacy policy, or any questions regarding this policy and / or CHIMO’s compliance with it should be directed to:

Privacy Officer,
CHIMO Crisis Services
120 - 7000 Minoru Blvd.
Richmond BC V6Y 3Z5
Phone: 604-279-7077
Fax: 604-279-7075
E-mail: chimo@chimocrisis.com